Our billing policy outlines important information regarding the payment and invoicing process for your orders. Please read this policy carefully before making a purchase.
1. Payment Methods:
We accept various payment methods to provide convenience and flexibility to our customers. You can make payments using the following methods:
- Credit or Debit Card: We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover.
- PayPal: You can securely make payments using your PayPal account.
- Bank Transfer: For large orders or wholesale purchases, we offer the option to pay via bank transfer. Please contact our customer support team for more information.
2. Payment Process:
When you place an order on our website, the payment will be processed immediately. You will receive a confirmation email with the details of your order and payment.
Upon successful payment, we will generate an invoice for your order. The invoice will be sent to the email address provided during the checkout process. If you require a physical copy of the invoice, please contact our customer support team.
All prices and transactions on our website are in the currency specified on the product pages and during the checkout process. Please ensure that you select the correct currency before making a payment to avoid any discrepancies.
5. Taxes and Duties:
The prices displayed on our website do not include any applicable taxes or duties. Depending on your location and the destination of the order, additional taxes, customs duties, or import fees may apply. These charges are the responsibility of the customer and may be collected by the relevant authorities upon delivery. Please familiarize yourself with your country's tax and customs regulations before placing an order.
6. Payment Security:
We prioritize the security of your payment information. Our website uses industry-standard encryption technology to protect your personal and financial data during the payment process. We do not store or have access to your credit card or bank account details.
7. Payment Issues:
If you encounter any issues or have questions regarding the payment process, please contact our customer support team. We will assist you in resolving any payment-related concerns promptly.
8. Refunds and Cancellations:
For information about refunds and cancellations, please refer to our Refund Policy.
Thank you for choosing Carvan Mart. We strive to provide a seamless and secure billing experience for our customers. If you have any further questions or need assistance, please do not hesitate to reach out to our customer support team.